TK999 Privacy Policy

Last Updated: October 2025

Table of Contents

Welcome to TK999 Official. We are committed to protecting the privacy and security of our users in Bangladesh. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our mobile application. By accessing our services, you consent to the data practices described in this statement.

1. Information We Collect

In order to provide a premium betting experience, we collect several types of information:

Personal Identity Information: Full name, date of birth, and identification documents provided during the KYC (Know Your Customer) process.
Contact Details: Valid Bangladeshi mobile phone number and email address.
Financial Information: Payment details related to bKash, Nagad, and Rocket accounts used for deposits and withdrawals.
Technical Data: IP address, device type, browser information, and operating system used to access the platform.
Usage Data: Betting history, transaction logs, and interaction with various game modules.

2. How We Use Your Information

Your data is utilized to maintain the integrity of our gaming ecosystem and enhance user satisfaction:

To create and manage your secure member account.
To process financial transactions efficiently (deposits and withdrawals).
To provide 24/7 customer support and technical assistance.
To verify identity and prevent fraudulent activities or multiple account abuse.
To distribute promotional rewards, VIP bonuses, and mystery gifts.
To comply with international anti-money laundering (AML) and responsible gaming regulations.

3. Data Protection and Security

At TK999, we prioritize the safety of your assets and personal data. We implement state-of-the-art security measures including:

256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted to prevent unauthorized access.
Advanced Firewalls: Our infrastructure is protected by enterprise-grade firewalls and intrusion detection systems.
Secure Storage: Sensitive financial information is stored in offline, encrypted environments.
Access Control: Only authorized personnel with strict confidentiality obligations have access to user data.

4. Cookies and Tracking Technologies

Our platform uses cookies to improve your navigation experience. Cookies allow us to remember your preferences, keep you logged in during a session, and analyze website traffic to optimize performance. You can choose to disable cookies in your browser settings, although this may affect the functionality of certain game modules.

5. Disclosure to Third Parties

We do not sell or rent your personal information to third parties. We only share data with trusted partners under strict confidentiality agreements for the following purposes:

Game Providers: Sharing necessary session data with providers like PG Soft, Evolution Gaming, and 9Wickets to facilitate gameplay.
Payment Gateways: Sharing transaction details with local financial institutions (bKash/Nagad) to verify transfers.
Regulatory Authorities: Disclosing information when required by law or to protect the safety and integrity of our community.

6. User Rights and Choices

As a valued member of TK999, you have the following rights regarding your data:

Access: You may request a copy of the personal information we hold about you.
Correction: You can update or correct any inaccurate data in your profile settings.
Erasure: You may request the deletion of your account and associated data, subject to regulatory retention requirements.
Opt-out: You can unsubscribe from promotional emails or SMS notifications at any time.

7. Children’s Privacy

TK999 strictly prohibits the use of its platform by individuals under the age of 18. We do not knowingly collect information from minors. If we discover that a minor has created an account, it will be terminated immediately, and all associated data will be deleted.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy to adapt to changing market conditions or legal requirements in Bangladesh. Any updates will be posted on this page with a revised “Last Updated” date. We encourage users to review this policy periodically to stay informed about how we protect their privacy.

9. Contact Us

If you have any questions, concerns, or requests related to your privacy and data security, please contact our 24/7 expert support team:

Email: support@tk999.io
Live Chat: Available 24/7 on the official website.
Address: House 12, Road 33, Gulshan 1, Dhaka 1212, Bangladesh